Check your connection and turn off VPNs/Proxies
The most common cause of network errors is the use of a VPN, proxy, or anonymization tool.
Disable any VPN software, privacy extensions, or proxies.
Ensure you are accessing the site from a supported region.
⚠️ Polymarket is not available in all jurisdictions. As per our Terms of Service (Section 2.1.4), users must not use VPN software or other privacy tools to circumvent these restrictions.
Verify your system clock
Ensure your system clock matches the time of where you are physically located while accessing the site.
Windows: Right-click your clock > Adjust date/time > Turn on "Set time automatically."
Mac: System Settings > General > Date & Time > Turn on "Set time and date automatically."
Clear your site data
If your connection is clear but the error persists, stale site data may be conflicting with your orders or market status.
Option A: Standard Route (Recommended)
Option A: Standard Route (Recommended)
Click the Lock or Slider Icon next to the website address.
Select "Site Settings" (this will open a new tab).
Click the Delete data or Clear data button.
Refresh the Polymarket page and/or log out/in.
Option B: Advanced Route
Option B: Advanced Route
Right-click anywhere on the page and select Inspect.
In the panel that opens, look for the Application tab at the top (you may need to click
>>to find it).On the left menu, click Storage.
Click the Clear site data button.